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Neiman Marcus Deploys Behavioral DNA Technology from PeopleAnswers


DALLAS--(BUSINESS WIRE)--Nov. 4, 2002--Neiman Marcus (NYSE:NMGA - News) has selected PeopleAnswers™ and its Behavioral DNA™ online technology to aid
 in the selection of its new employees.

Lee Roever, Vice President of Human Resources for Neiman Marcus explains: "PeopleAnswers has made a great impact
on our hiring process.

They have helped us notably reduce our hiring costs; yet thanks to their Behavioral DNA ideal profile matching, we expect to increase the overall quality of our new
hires while significantly reducing our turn-over."


Lee Roever, VP of HR for Neiman Marcus
Business Challenge Before PeopleAnswers

Neiman Marcus conducts extensive college campus interviewing in order to recruit the best and brightest graduates into its international executive development program, the heart of Neiman's ability to manage the business of fashion. Twice a year, Neiman Marcus travels to 12 colleges, spending several days at each location testing and interviewing prospects.

Each college visit started with Neiman Marcus filling up a large auditorium with potential candidates. These prospects would first take a merchandising math test to determine their retail analysis capability. After Neiman Marcus managers manually graded thousands of these paper-based tests, they would conduct several hundred on-campus, one-on-one interviews searching for candidates that demonstrated the right potential. Qualified candidates would be flown to company headquarters to spend several additional days being interviewed before a final selection was made. Yet, the turn-over in each hiring class has historically remained quite high.

Solution Using PeopleAnswers

Now, before Neiman Marcus personnel ever arrive on campus, candidates have completed the merchandising math test online through PeopleAnswers' web site. Those that score well are invited by the system to complete PeopleAnswers' psychological assessment battery. PeopleAnswers' technology extracts a comprehensive set of behavioral characteristics from the test results and assembles that individual's Behavioral DNA profile. The Behavioral DNA of the candidate is automatically compared with the Behavioral DNA of successful existing Neiman Marcus merchandising executives. On-campus interviews are prioritized based on the quality of these matches. Neiman's personnel arrive at the on-campus interview with a complete behavioral profile of the candidate, knowing beforehand the strengths and weaknesses of each applicant.

Going forward, Neiman Marcus will invite fewer and more qualified candidates to their final hands-on assessment at company headquarters. The company also expects that higher quality employees will be hired, thanks to PeopleAnswers' Behavioral DNA matching with existing Neiman Marcus top performers. Finally, Neiman Marcus managers will be able to develop new talent more effectively, given the comprehensive management insights provided by PeopleAnswers' assessments.

About PeopleAnswers

PeopleAnswers™ is a software company specialized in leveraging its Behavioral DNA™ technology to help companies better select and manage their employees. PeopleAnswers helps companies reduce turnover, increase productivity, and decrease hiring costs. PeopleAnswers partnered with leading researcher centers of Industrial-Organizational Psychology to develop a revolutionary new software that provides an unprecedented level of insight into a candidate's current and future capabilities. More information on PeopleAnswers is available through the PeopleAnswers website at http://www.peopleanswers.com.
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