DALLAS--(BUSINESS WIRE)--Nov. 8, 2004--TelePacifc Communications recently completed a study quantifying the impact that PeopleAnswers software has had in its business.  The results are quite impressive: sales representatives recommended by PeopleAnswers' software sell on average $10,000 more every month than TelePacific's other sales reps.

Background

With over 250,000 installed lines, TelePacific Communications is a full service, broadband, telecommunications provider delivering converged services, including local and long distance voice, data and high-speed Internet access to businesses in the California and Nevada marketplace.

In order to effectively cover the seven major metropolitan markets that TelePacific operates in, the company relies on a sales force of more than 115 highly trained sales representatives.  TelePacific has been using PeopleAnswers software to help evaluate all sales candidates before they are hired.

Key Findings

Ability to Predict Sales Performance

On average, sales reps that were “recommended” by the PeopleAnswers system sold 84% more units than those not recommended.


Ability to Predict Turnover

88% of those sales reps involuntarily terminated were not “recommended” by the PeopleAnswers system.


Ability to Predict Top Performers

70% of TelePacific’s top performing sales reps were “recommended” by PeopleAnswers.
 

The Bottom Line

“TelePacifc looks forward to continuing to use PeopleAnswers software to help us maintain the competitive advantage in the markets we serve”, explains John Hodgson, Executive Vice President of Human Resources for TelePacific. “All companies feel the pressure to accomplish more with the same headcount. PeopleAnswers provides us with the ability to do just that. Sales reps recommended by PeopleAnswers sell on average $10,000 more every month than our other sales reps.”

About TelePacific Communications

TelePacific Communications is a leading provider of business telecommunications network solutions providing local, long-distance, data and Internet services to businesses in Nevada and California. With thousands of customers, TelePacific is one of the largest telecommunications companies headquartered in California. With local consultants, service, support, and facilities, TelePacific offers solutions, provisions services and provides customer service where its customers do business. For more information, visit www.telepacific.com.


About PeopleAnswers

PeopleAnswers is the leading provider of web-based behavioral assessment solutions, allowing for efficient and methodical selection and development of top performers at all professional, managerial, and customer facing levels of the enterprise. PeopleAnswers gives you unparalleled insight into job applicants and existing employees. Our software compares an individual’s Behavioral DNA™ against our validated Best Practice Profiles or against a company’s own custom-developed Top Performer Profiles™. PeopleAnswers software determines the specific behavioral traits in a group of existing top performer employees and uses these traits to seek new applicants, thereby filling a company’s roster with the best and brightest. Clients include Neiman Marcus, Texas Instruments, Quicken Loans, Mack Trucks, and Hilton Hotels. For more information on PeopleAnswers, our website may be viewed at www.peopleanswers.com.